Ari Zona
Booking requests arrive with their own number (AZ-…), and guests find them again by number and phone.
- Booking requests
- Request numbers
06AI & automation
Automation prepares. People decide.
Automations and AI-assisted tools that take routine work off your team: enquiries summarised, replies drafted, records created. A person checks and approves before anything reaches a customer.
Capability demonstrationOn this page: a demonstration built for this site, with fictional data. No client AI system is shown.
Step 04 — the human step
Nothing reaches your customer until a person approves it.
AI prepares the summary and the draft. Someone on your team reads it, edits it if needed, and decides whether it is sent. Every automation we build keeps that step.
What it solves
Routine work worth handing over.
Five kinds of routine work an automation can take on — phrased as possibilities, scoped per project. Where the pattern is shown, it is in the demonstration on this page.
Enquiries wait until someone has time to read them.
Each new enquiry summarised the moment it arrives: who it is from, what they want, what happens next.
Capability demonstration — the AI summary
Every reply is written from scratch.
A drafted reply beside the customer’s own words, for a person to check, edit and send.
Capability demonstration — the draft for review
The same details are typed into three places.
An automation that creates the client record and the follow-up task as soon as the details arrive.
Capability demonstration — the client record
Follow-ups depend on someone remembering.
Reminders, status changes and notifications that run by rule — and tell the right person.
A possibility, scoped in your offer
You don’t want a machine answering your customers.
Human-in-the-loop by design: AI prepares, a person approves, and nothing is sent without that approval.
The principle behind everything on this page
What we build into it
What we can build into your workflow.
Possibilities, not a package. Each automation is scoped around one business and the tools it already uses — your offer states what is automated, what AI drafts, and what always stays with a person.
Automation
- Enquiry intake from your website forms
- Client records and tasks created automatically
- Reminders and follow-ups that run by rule
- Notifications by email or messenger — when in scope
- Status changes passed between your tools
AI assistance
- Short summaries of incoming enquiries
- Draft replies for a person to review
- Requests sorted by type, for a person to confirm
- Search across your own records and documents — when in scope
- Drafts in Ukrainian, Hungarian or English
Control
- A person approves before anything is sent
- A history of what was drafted, changed and sent
- Clear limits on what is automated and what is not
- Integrations with services you already use — scoped per project
- The AI provider listed in the offer as a third-party service
- Handover and training at launch
Example interface
One enquiry, followed through.
What the person on your team works from: the day’s enquiries, already summarised; the draft beside the original message; and a history of who did what. Built for this page, with fictional data.
Enquiries, already summarised
Each one arrives with a line on who it is from and what they want, and a type a person can correct.
The draft beside the original
The reply is drafted next to the customer’s own words. Approve it, edit it, or write your own.
A history you can check
Every step is recorded: what AI prepared, what a person changed and approved, and when the reply went out.
In the work
Where requests arrive today.
No AI feature is shown for these clients. These live projects show where bookings, orders and enquiries come in — the point where an automation could start, if a business asks for one.
Sushi Box
Orders arrive by phone or as a ready-written Viber message, within the shop’s order hours.
- Viber orders
- Order hours
Iregi Fatelep
Enquiries come by phone — from every product page and the fixed call bar.
- Phone enquiries
- HU
Real client workCapability demonstration
The three projects are real and live; the AI on this page is a demonstration with fictional data. No client AI system is shown on this site. When a project includes automation, its scope, its limits and the AI provider — a third-party service — are written into the offer before work starts.
All workHow the work goes
From first conversation to launch.
Five steps, the same for everything we build. You know what you get, for how much and when — before any work starts.
How projects are scoped and paid- 01
Consultation
We get to know your business and your goals. A short conversation shows what you need — and what you don’t.
- 02
Offer & plan
A detailed offer and plan: exactly what you get, for how much, and when.
- 03
Design & development
We design and build the system and keep you informed along the way — no black boxes.
- 04
Testing & approval
We test on key screen sizes and modern browsers, fix what we find, and prepare the launch with your approval.
- 05
Launch & support
We launch, train you to manage it, and stay close afterwards — one message, and we help.
Other services
The rest of what we build
All services, side by sideWebsites
Corporate, catalogue, hospitality and ordering sites — built around how customers decide.
Web applications
Booking engines, portals, admin panels and tools that run in the browser.
Mobile applications
Phone-first products for daily use — shown as a HatalyX concept.
CRM & business systems
Customers, requests, projects and documents — one place for the team to work.
Commerce & booking
Catalogues, price lists, ordering, reservations and availability.
Start a project
Have something in mind? Let’s build what your business actually needs.
A free, no-obligation conversation. Tell us about the business — we’ll recommend only what is worth building.
Start a project
or write directly